Please follow the below steps to unlock a form, when it has already been locked:
1. The authorised user to unlock the form, must open the form which he/she wants to unlock (there must be lock icon on the form)
2. The user must uncheck the check box appearing on the top left hand corner of the form. A message dialogue box will appear as below.
3.After providing username and password, click submit. The lock icon on the form will get changed to a Tick mark icon.
4.Now the study nurse will be able to edit the form in the iPad.